Senior Quality Advisor Public Health Foundation, DC
PROFESSIONAL EXPERIENCE Public Health Foundation, 2008 - Present Senior Quality Advisor ? Serves as internal content leader on Quality Improvement (QI) ? Formulates, implements, and oversees quality improvement training and consulting programs ? Identifies quality improvement resources and provides training on these resources to project staff, consultants, participants, and partners Care Group/New England Baptist Hospital, 1998-2006 Senior Vice-President ? Oversaw Information Systems, Diagnostics, and Support Services ? Developed the strategic implementation plan of Information Technology (IT) and Telecommunications Director of the Year 2000 Program Management Office and Redesign Center ? Administered a 200-person Project Management Office (PMO) for Y2K readiness, overseeing a $52 mm budget Changing Healthcare, Incorporated, 1995-1998 Chief Operating Officer ? Served as COO in charge of the consulting practice, business development office support operations, research, and product development functions Organizational Dynamics, Incorporated, 1993-1995 Director ? Served as the Director/Practice leader in the Global Consulting Group, leading in strategy, change management, quality/ISO 9000, and reengineering in Healthcare and Manufacturing Goal/QPC, 1989-1992 Director ? Directed the Strategy and Daily Work Management Practice ? Provided consultation and training services to clients on Total Quality Management, Daily Management, Problem-Solving Processes, Quality Function Deployment, and Teaming ? Chaired the Benefits Committee and the Research Library Committee Polaroid Corporation, 1968-1989 Director of Quality ? Directed Worldwide Quality, Customer Service and Systems ? Managed Corporate Quality and Reliability ? Medical Products RELEVANT PUBLICATIONS ? Riley, WJ., Moran, JW., Corso, LC., Beitsch, LM., Bialek, R., and Cofsky, A., ?Defining Quality Improvement in Public Health.? Journal of Public Health Management and Practice. Vol. 16, No. 1, January-February, 2010. ? Riley, WJ., Beitsch, LM., Parsons, HM., and Moran, JW. ?Quality Improvement in Public Health: Where Are We Now?? Journal of Public Health Management and Practice. Vol. 16, No. 1, January-February, 2010. ? Riley, WJ., Parsons, HM., Duffy, GL., Moran, JW., and Henry, B. ?Realizing Transformational Change Through Quality Improvement in Public Health.? Journal of Public Health Management and Practice. Vol. 16, No. 1, January-February, 2010. ? Duffy, G., McCoy, K., Moran, JW., Riley, W. ?The Continuum of Quality Improvement in Public Health.? Quality Management Forum. Vol. 35, No. 4, Winter 2010. ? Bialek, R., Duffy, G., and Moran, J., editors. The Public Health Quality Improvement Handbook. American Society for Quality Quality Press: Milwaukee, 2009. ? Moran, J. Executive Focus: Focusing Your Life and Career. American Society for Quality Quality Press: Milwaukee, 2009 RELEVANT PRESENTATIONS ? Utilizing the Advanced Tools of QI to Solve Problems ? Understanding the Challenges Public Health Organizations Will Face in 2010, American Public Health Association Annual Conference, November 9, 2009, Philadelphia, PA ? Core Competencies: A Road Map to Improvement and Exploring Quality Improvement Techniques to Drive Results. National Association of Local Boards of Health Annual Conference, July 2009, Philadelphia, PA ? Quality Improvement in Public Health: Introduction and Concept, Quality Institute for Healthcare, American Society for Quality World Conference on Quality and Improvement, May 2009, Minneapolis, MN