Client Grievance Procedure

Keywords / Description:

The Client Grievance Procedure was developed by the Oregon Health and Science University Partnership Project. This document outlines the procedure by which a client receiving HIV services, may issue a grievance. This document can be used as a template for organizations seeking to develop their own grievance procedure.

Toolkit:

HIV/STI Toolkit

Keyword Area:

Communications/Messaging, Health Promotion and Health Education, Infectious Diseases

Jurisdiction:

Institutional Author:

Oregon Health and Science University

Submitted:

11/30/2007

Modified:

11/30/2007

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