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Case Example: City of Manchester Department of Health

Keywords / Description:

The City of Manchester Department of Health in New Hampshire utilized the NACCHO Local Health Department Self-Assessment Tool for Accreditation Preparation, which lead to the development of a quality improvement project aimed at strengthening the Department's communication of public health needs and priorities with elected officials.

As a result of this project, the Department has developed:

·          A Monthly Bulletin to highlight Departmental activities and critical public health priorities for dissemination to the Mayor and Board of Alderman, the School Board, and the Board of Health.

·          Additionally, completion of the Self-Assessment Tool has led to the identification of other Departmental Standards as areas for improvement, such as the formal development of a public health improvement plan. 

A sample of the Monthly Bulletin and additional information on the MDH project is available in this 10-page case example.

Toolkit:

Accreditation Preparation Toolkit

Keyword Area:

Quality Improvement

Jurisdiction:

Institutional Author:

Manchester Department of Health

Submitted:

08/04/2008

Modified:

06/24/2010

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