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This 13-page PDF report prepared by Barbara Leonard for the Robert Wood Johnson Foundation provides a summary of a meeting in February 2007 on adapting quality improvement (QI) principles and approaches to public health. This is an excellent resource for those new to QI and interested in acquiring background information before implementing a QI project.
Quality Improvement Toolkit
By R. Michael Hill
I think this gives some good information on integrating QI processes into a health department setting.