Case Example: Jefferson County Department of Health (AL)

Keywords / Description:

Using the NACCHO Local Health Department Self-Assessment Tool for Accreditation Preparation, and a quality improvement process, Jefferson County Department of Health in Alabama created an e-mail listserv to 1) improve efficiency for internal communications as they prepare for accreditation, and 2) improve external communication within the local public health system. As a result, 217 subscribers joined the listserv, representing approximately 120 agencies and organizations. Thorough the listserv subscribers now:

Receive regular updates on progress with the community health improvement plan, and
Exchange significant information with other subscribers on the listserv.

Additional information about the listserv initiative is available in this 18-page case example.

Toolkit:

Accreditation Preparation Toolkit

Keyword Area:

Quality Improvement

Jurisdiction:

Institutional Author:

Jefferson County Department of Health

Submitted:

10/03/2008

Modified:

06/25/2010

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