Return to Toolbox Main.
This is an excellent resource for those LHDs with more advanced-level experience with quality improvement (QI) that are ready to infuse a culture of QI within the agency. The Central Michigan District Health Department (CMDHD) used QI techniques, such as a Fishbone Diagram, in order to spur several new initiatives. In addition to implementing an agency-wide QI plan, CMDHD developed: a process to accurately account for family planning supplies that are received in clinics and dispensed to clients; a process to increase the adherence of taking prescribed HIV medications by HIV+ individuals enrolled in CMDHD's HIV Continuum of Care Program; and a process to annually review critical food violation rates and how they can be reduced.
Quality Improvement Toolkit