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QI Example: Osceola County Health Department Storyboard

Description:

This storyboard provides a one-page summary of how the Osceola County Health Department used the Plan-Do-Check-Act approach to implement a quality improvement (QI) project aimed at improving the agency's continuing education program for staff.  For those ready to apply quality improvement (QI) to agency functions, this resource provides an excellent illustration of several QI tools and techniques including Fishbone Diagram and Force Field Analysis. 

Toolkit:

Quality Improvement Toolkit

Keyword Area:

Quality Improvement

Jurisdiction:

Institutional Author:

Osceola County Health Department

Submitted:

01/29/2010

Modified:

07/02/2010

The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.