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This 9-page report discusses the advanced tools of quality improvement (QI) and how they interact with and support the Plan-Do-Check-Act (PDCA) process. The report highlights two of these advanced tools - Affinitiy Diagram and Interrelationship Diagraph - providing step-by-step instructions along with examples of how they were applied to the issue, "How to Leverage the Power and Reach of Public Health." This resource is intended for those ready to apply QI tools and techniques to agency functions.
Quality Improvement Toolkit