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Call Center Technologies

Description:

This PowerPoint presentation from South Central Public Health District, ID, describes the agency's different call center technologies.  The presentation includes information on the district's hotline capabilities and call attendant responsibilities. 

This document was used as evidence for Goal 1 of a Project Public Health Ready application and can serve as an example for other agencies.

Toolkit:

PPHR Toolkit

Keyword Area:

All-Hazards, Project Public Health Ready

Jurisdiction:

Institutional Author:

South Central Public Health District, ID

Submitted:

08/13/2012

Modified:

08/16/2012

The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.