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Mass Dispensing Sites: A Primer for Volunteers


This online training course, developed by the University of Minnesota, School of Public Health, Center for Public Health Preparedness, provides a general overview of dispensing sites for volunteers. As an initial orientation tool, it is designed to compliment just-in-time training and includes a self-assessment of how the participant could contribute to a mass dispensing site.


  • The role of volunteers in emergency response
  • Key issues volunteers need to know
  • Why mass dispensing is a priority for planning, training, and exercises
  • How the Strategic National Stockpile fits into the response to a public health emergency
  • Challenges to operating a mass dispensing site
  • Dispensing site design and flow
  • Key staffing positions
  • Command structure
  • Intended Audience:

  • Medical Reserve Corp (MRC) volunteers
  • Community Emergency Response Team (CERT) volunteers
  • Others including Public Health
  • Toolkit:

    Medical Countermeasure (MCM) Toolkit

    Keyword Area:

    Strategic National Stockpile (SNS), Surge Capacity


    Institutional Author:

    Univ of Minn SPH Center for Public Health Preparedness





    The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.