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This promising practice outlines how one health department implemented a Web-based, HIPAA-compliant data system to coordinate services, share information, and manage the eligibility submission and determination process for federal and state medical benefits (Medicaid, CHP+, CICP) programs for the uninsured and underinsured. Problems with the current information flow between provider organizations were addressed in HealthTrack's design by adding a visit screen with a medical alert and medical outcome data.
For this project, the HRSA-funded Community Access Program (CAP) grant was awarded to the El Paso County Department of Health and Environment (EPCDHE) on behalf of the collaborators (Community Health Partnership, Inc.). The HealthTrack system was based on the application tracking system (App-Track) created by Denver Health and Hospital Authority (DHHA).
Included are details regarding responsiveness and innovation of the program, agency and community roles, costs, sustainability, lessons learned, and key elements of replication.