Organization-Wide QI: Policy and Procedures Manual for Implementing QI

Keywords / Description:

This is an excellent resource for those LHDs with more advanced-level experience with quality improvement (QI) that are ready to infuse a culture of QI within the agency. The Walla Walla County Health Department in Washington published this 3-page planning and procedures manual in 2005 to establish a QI strategy to improve service delivery and program quality within the health department. Included are policies around:

strategic planning;
writing SMART objectives; and
program evaluation.

Toolkit:

Quality Improvement Toolkit

Keyword Area:

Performance Indicators, Quality Improvement

Jurisdiction:

Institutional Author:

Walla Walla County Health Department

Submitted:

07/19/2007

Modified:

07/02/2010

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