Accreditation and QI, Florida

In the late 1980s, the Florida Department of Health reorganized its quality assurance review system for county health departments. In 2004, a Quality Improvement Advisory Council, consisting of county health departments, Central Office Program staff, and public health experts, spent a collective 1,400 hours creating a self-assessment tool or Performance Report Card.

The Performance Report Card has been piloted and revised, and continues to provide evidence to support quality improvement programs in the state.

Florida also participates in the Multi-State Learning Collaborative (MLC) project, which assesses quality improvement strategies to enhance the work of public health departments.

Tools and Resources

This flowchart depicts Florida's County Health Department Performance Improvement Process.
Download worksheets, definitions and data sources that Florida uses for performance improvement.
View the PPT presentation describing Escambia CHD's Ranking Matrix for prioritizing services.

Case Examples

See how Florida created a comparative crosswalk between the Operational Definition and existing state and national performance standards.
Read the Escambia County Health Department case example to see how it used a budget deficient to help it prioritize its services.
View case examples from four county health departments that implemented a quality improvement project to enhance performance as part of NACCHO's Accreditation Preparation and Quality Improvement Demonstration Sites Project (Round 2):

Programs

Learn about Florida's county health department performance improvement process in a fact sheet describing its MLC efforts.