Quality Improvement Resources

Tape Measure A recent RAND report defined quality improvement as "a multidisciplinary, systems-focused, data-driven method of understanding and improving the efficiency, effectiveness, and reliability of public health processes and practices."

Quality improvement (QI) continues to gain momentum as health departments work to meet performance standards and prepare to participate in accreditation efforts. Below are resources to support LHD quality and performance improvement efforts.

»	Quality Improvement Reports
»	Quality Improvement Tools & Resources

Quality Improvement Reports

Articles on the Cost of Quality. American Society for Quality

A Multi-State Comparison of Local Public Health Preparedness Assessment Using A Common, Standardized Tool. Gianfranco Pezzino, Mary Zack Thompson and Mark Edgar for the National Network of Public Health Institutions

Can Accreditation Work in Public Health? Lessons from Other Service Industries. Glen Mays for the Robert Wood Johnson Foundation

Controlling Variation in Health Care: A Consultation from Walter Shewhart. Donald Berwick for Medical Care

Evaluation Methods for Performance Standards in Public Health Systems: A White Paper. Barbara Mauer and Marlene Mason for MCPP Healthcare Consulting

Exploring Public Health Experience with Standards and Accreditation. Lee Thielen for the Robert Wood Johnson Foundation

Orange County Quality Improvement Project. Public Health Foundation

Performance Management Case Examples and Learning Reports. Public Health Foundation

Publications and Products: Performance Measurement, Accreditation, Certification, and Recognition Programs. National Committee for Quality Assurance

Quality Improvement: Implications for Public Health Preparedness. Michael Seid, Debra Lotstein, Valerie L. Williams, Christopher Nelson, Nicole Lurie, Karen Ricci, Allison Diamant, Jeffrey Wasserman and Stefanie Stern for RAND Corporation

Quality Improvement in Public Health. NACCHO Exchange

Quality Improvement Tools & Resources

2006-2007 Quality Improvement Plan. Tacoma-Pierce County Health Department

. Michael Brand for the Southwest Center for Public Health Preparedness

. Michael Brand for the Southwest Center for Public Health Preparedness

Enhancing Program Performance with Logic Models. University of Wisconsin Extension

Embracing Quality in Local Public Health: Michigan's Quality Improvement Guidebook. Michigan Multi-State Learning Collaborative

Evidence-Based Public Health Practice materials. Association of State & Territorial Health Officials

. MCPP Healthcare Consulting, Inc.

Logic Model Development Guide. W.K. Kellogg Foundation

Memory Jogger II - Continuous Quality Improvement Tool. Public Health Foundation in co-operation with GOAL/QPC

.

Online Resource Center for the NPHPS. Public Health Foundation

Performance Management Collaborative Products. Turning Point Initiative

. MCPP Healthcare Consulting, Inc.

Plan-Do-Study-Act Cycle. Institute for Healthcare Improvement.

. Walla Walla County Health Department

Quality Improvement & Performance Assessment Resources. Public Health Foundation

. MCPP Healthcare Consulting, Inc.

. MCPP Healthcare Consulting, Inc.

Quality Tools. American Society for Quality

Rapid Cycle Improvement Project Proposal. Tacoma-Pierce County Health Department

. MCPP Healthcare Consulting, Inc.