Full-Time Equivalents (FTEs): 123
Population Served: 190,000
QI Techniques: Force Field Analysis, Process Mapping
Project Overview: The Okaloosa County Health Department (OCHD) is located in Northwest Florida and serves both an urban and rural population of 190,000. OCHD focused on improving media communications by developing a comprehensive communications plan that includes a master communications calendar; plans for routine and risk communication; and an electronic database to track media and stakeholder requests and outcomes. As a result of the plan, OCHD is now able to track trends in media requests and better utilize the media to communicate with the public and stakeholders.
Okaloosa County Health Department Case Example
Okaloosa County Health Department Storyboard
Okaloosa County Health Department Appendices