Full-Time Equivalents (FTEs): 64
Population Served: 110,000
QI Techniques: Fishbone Diagram, Interrelationship Diagraph
Project Overview: The City of Manchester Department of Health (MDH) is located in the southeast corner of New Hampshire and serves a population of nearly 110,000. MDH developed a quality improvement project aimed at strengthening the department's communication of public health needs and priorities with elected officials. As a result of this project, the department has developed a monthly bulletin to highlight departmental activities and critical public health priorities for dissemination to the Mayor and Board of Alderman, the School Board, and the Board of Health.
City of Manchester Department of Health Example