Quality Improvement Culture

Roadmap to a Culture of Quality Improvement

Quality improvement (QI) is increasingly being embraced as a means to achieve efficiencies and other improvements with limited resources. Beyond discrete QI efforts, a comprehensive approach to QI – one in which the concepts of QI are ingrained in the shared attitudes, values, goals, and practices of all individuals in the agency – will ensure that QI is institutionalized and becomes part of the way that LHDs do business. To assist LHDs to this end, NACCHO has developed a Roadmap to a Culture of Quality Improvement.