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Quality Improvement Training Materials

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Educating staff, governing entites or community partners about QI can be a daunting task. NACCHO has developed some presentations for LHDs to use when this situation arises. These presentations can be customized to reflect your LHDs logos and branding. They can also be tailored to suit different audiences. Additional information for the presentations can also be found in the Quality Improvement Resources section of this website—LHDs can select information and resources that are relevant, timely and understandable for their audience.

Ready-Made Training on QI
Has your staff asked, "What exactly is QI?" If so, this training is for you! These materials are intended for LHDs to introduce the basics of QI to LHD staff. The information presented serves as a primer before delving into more in-depth information on how to use and apply QI in the agency. The following training materials have been designed to save LHDs time in preparing materials prior to presenting to staff:

  • Powerpoint Presentation—each slide contains talking points and instructions on how to tailor the slides to each LHD;
  • Presenter''s guide—designed to accompany the PowerPoint, this guide provides the presenter with slide-by-slide instructions and talking points, along with additional tips to prepare for the presentation;
  • ABCs of PDCA paper—provides step-by-step instructions of how to move through the Plan-Do-Check-Act (PDCA) process and is designed for the beginner who has been introduced to QI methods and techniques;
  • Levy County QI Storyboard—provides a one-page graphic representation of how Levy County Health Department used the PDCA process to increase accurate and timely animal bite reporting; and