The goal of Public Health Accreditation Board's (PHAB) accreditation program is to improve and protect the health of every community by advancing the quality and performance of public health departments.
QI in public health is the use of a deliberate and defined improvement process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health. It refers to a continuous and ongoing effort to achieve measurable improvements in the efficiency, effectiveness, performance, accountability, outcomes, and other indicators of quality in services or processes which achieve equity and improve the health of the community.*
This section is divided into four sections: "LHDs Using QI," "QI Resources," "Storyboards," and "QI Training Materials." For additional information about getting ready for accreditation, visit the Accreditation Preparation page.