Chief of Programs and Services
Nicole Silverman joined National Association of County and City Health Officials (NACCHO) in 2021 as Chief of Programs and Services. In this role, she oversees the organization’s programmatic work that builds the capacity of local health departments to improve the health of their communities. She also leads NACCHO’s membership and meeting functions.
Nicole previously served as Chief Operating Officer of the National Quality Forum (NQF), the policy organization focused on healthcare quality measurement. There she was responsible for day-to-day operations and revenue generation, including oversight of Finance, Information Technology, Communications, Membership, Human Resources, and Contracting. She also was the Program Manager for NQF’s extensive contract with the Department of Health and Human Services. Prior to NQF, Nicole held multiple leadership roles at the
Maryland Hospital Association, managing the Quality Indicator Project, a suite of software tools for hospitals to benchmark and report their performance using standardized quality metric, and running the Association’s international consulting entity. Her career also includes stints as a consultant with Booz Allen Hamilton and as an independent advisor, as well as operations role in hospitals and other healthcare providers.
Nicole received a BA with honors in Government and American Studies from Wesleyan University, where she was elected to Phi Beta Kappa, and holds an MBA in Healthcare Management from the Wharton School at the University of Pennsylvania.
Learn more about other senior leaders at NACCHO.
To reach out for an interview with Nicole or another member of our senior leadership team, please contact Theresa Spinner or email [email protected].