ADA Hospitality & Disability: At Your Service
Author: Mid-Atlantic ADA Center
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The Mid-Atlantic ADA Center has partnered with Storyline Motion Pictures (filmmakers of the critically acclaimed PBS documentary Lives Worth Living, and curators of the Disability Rights Museum on Wheels), to produce this dynamic new customer service film. This 20-minute video addresses best practices and features national disability leaders offering insights, tips and recommendations on how to provide exemplary customer service to individuals with disabilities. This video is an excellent training tool for local health departments and features people with disabilities discussing their own experiences and needs first hand. Accessibility: This website is generally accessible using a screen reader. Viewers can choose to access the video with captions, in English or Spanish, with audio description, or with both captions and audio descriptions.
Program: Public Health Infrastructure
Submitted Date: Feb 17, 2016 | Modified Date: Sep 30, 2025
Primary Toolkit: Health and Disability Toolkit | Secondary Toolkit: N/A
Jurisdiction:
Institution Type: LHD - City, LHD - County,
Keywords: Communications, Cultural Competency, Access to Care, Workforce Development, Health & Disability
