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As part of a quality improvement (QI) project, the Lawrence-Douglas County Health Department (LDCHD) used QI techniques ( Fishbone Diagram and Process Mapping) to improve formal and informal opportunities for communicating with the media and responding to media requests. LDCHD also sought to improve routing communication to raise awareness of public health issues and educating its staff on how to incorporate core service messages in Department communications.

Program: Public Health Infrastructure

Submitted Date: Apr 28, 2009 | Modified Date: Sep 30, 2025

Primary Toolkit: Accreditation Preparation Toolkit | Secondary Toolkit: Accreditation Preparation Toolkit

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Institution Type: LHD - County,

Keywords: Accreditation and Quality Improvement

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