Case Example: Okaloosa County Health Department

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Author: Okaloosa County Health Department

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Okaloosa County Health Department Quality Improvement Case...

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As part of a quality improvement (QI) project, the Okaloosa County Health Department (OCHD) used QI techniques, such as a Force Field Analysis and Process Mapping, to improve media communications. By developing a comprehensive communications plan that includes a master communications calendar, plans for routine and risk communication, and an electronic database to track media and stakeholder requests and outcomes, OCHD is now able to track trends in media requests and better utilize the media to communicate with the public and stakeholders.

Program: Public Health Infrastructure

Submitted Date: May 12, 2009 | Modified Date: Sep 30, 2025

Primary Toolkit: Accreditation Preparation Toolkit | Secondary Toolkit: Accreditation Preparation Toolkit

Jurisdiction:

Institution Type: LHD - County,

Keywords: Accreditation and Quality Improvement

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