Case Example: Summit County Combined General Health District

Back to Toolbox

Author: Summit County Combined General Health District

0 REVIEWS

AVAILABLE TOOLS AND RESOURCES

Summit County Combined General Health District Quality...

Summit County Combined General Health District Quality Improvement Case Example 2 id1657

Summit County Combined General Health District Quality Improvement Case Example 3 id1657

This page requires a membership login. Log in or create an account by clicking the link below.

MyNACCHO Login

As part of a quality improvement (QI) project, the Summit County Combined General Health District used QI techniques, such as a Fishbone Diagram, to improve the accurate transfer of telephone calls from the public.

Program: Public Health Infrastructure

Submitted Date: May 12, 2009 | Modified Date: Sep 30, 2025

Primary Toolkit: Accreditation Preparation Toolkit | Secondary Toolkit: Accreditation Preparation Toolkit

Jurisdiction:

Institution Type: LHD - County,

Keywords: Accreditation and Quality Improvement

Reviews

RELATED TOOLS & RESOURCES

Tool, Accreditation Preparation Toolkit

Florence County Health Department Strategic Plan

A Strategic Plan is a key document as a prerequisite for accreditation. The 12-page Florence County Health Department Strategic Plan is an example of a small rural community organizational plan to...

Oct 31, 2018

Tool, Accreditation Preparation Toolkit

CHA and CHIP

Pre-requisites for accreditation are the CHA and CHIP. Oneida County conducted an in depth community health assessment in 2016 and developed the community health improvement plan as a result of this...

Sep 07, 2018

Tool, Accreditation Preparation Toolkit

PM/QI Training

This slideshow gives a high-level overview of 1) what is performance management, 2) what is a quality improvement, and 3) how the performance management system is structured. It touches on Culture of...

Jul 19, 2018

Tool, Accreditation Preparation Toolkit

Tools and Templates: Guide to Communicating about...

As local health departments engage in performance improvement activities, including quality improvement, community health improvement planning, and accreditation preparation, they may encounter...

Mar 13, 2018

Tool, Accreditation Preparation Toolkit

Tribal Community Health Assessment Toolkit (Pilot)

The Tribal Community Health Assessment: A Practical Guide and Toolkit (Pilot Version) was developed as a resource for tribal leaders, tribal health professionals, and community members who are...

Apr 08, 2014

Tool, Accreditation Preparation Toolkit

Tools and Templates: DC Department of Health...

This series of videos includes an overview of accreditation and a description of the twelve domains. The overview video provides information on the public health accreditation process underway at the...

Jul 02, 2013

Tool, Accreditation Preparation Toolkit

Prerequisite: Strategic Plan Examples

NACCHO's Strategic Plan page includes several example Strategic Plans and several resources for creating strategic plans. Some of the plans found on this page have been submitted to PHAB as agencies...

Jun 17, 2013

Tool, Accreditation Preparation Toolkit

Tools and Templates: Governing Entity Training Module:...

This video provides information about local governing entities in public health and how they can be involved with PHAB's voluntary national accreditation program. This video was developed for local...

Jul 18, 2012

Tool, Accreditation Preparation Toolkit

Prerequisite: Developing a Local Health Department...

According to NACCHO's 2010 National Profile of LHDs, 61% of LHDs do not have a completed agency strategic plan, one of the three prerequisites for PHAB accreditation. To address this gap, NACCHO...

Jun 25, 2012