Effective Communications Tool Kit

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Author: Texas Department of Public Safety

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This toolkit was designed by the Texas Department of Public Safety and has been identified as a FEMA promising practice. The goal of this toolkit is to provide information to first responders and emergency managers about interacting with people with disabilities and to help identify disability leaders in local communities. This toolkit applies to emergency management and public information professionals who work for or with local jurisdictions to communicate warnings, notifications, and other messages to news media and to the public. It also contains face-to-face operational communication tools for shelter managers and first responders. The purpose of the toolkit is to help ensure that emergency communications services and equipment address the functional and access needs of people with disabilities as part of a "whole community" approach endorsed by FEMA. Accessibility: This website is generally accessible using a screen reader. The toolkit is provided as a Word document and is generally accessible using a screen reader. Some images, however, do not have alternate text descriptions.

Program: Public Health Infrastructure

Submitted Date: Feb 18, 2016 | Modified Date: Sep 30, 2025

Primary Toolkit: Health and Disability Toolkit | Secondary Toolkit: Preparedness Toolkit, Communications Toolkit

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Institution Type: State,

Keywords: Communications, Cultural Competency, Workforce Development, Public Health Preparedness, Policy

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