Tools and Templates: Customer Satisfaction Guide
Author: King County Government
- 0 REVIEWS
AVAILABLE TOOLS AND RESOURCES
Tools and Templates Customer Satisfaction Guide 1 id2851
This page requires a membership login. Log in or create an account by clicking the link below.
MyNACCHO Login
Domain 9 of the PHAB standards and measures asks health department to document their monitoring of customer satisfaction. King County Local Government created a guide to customer satisfaction that includes guidelines for all local government agencies, including the local public health department. These guidelines are designed to help departments, agencies, and programs focus on customer satisfaction, measure customer satisfaction across programs, use the information gathered to make service delivery improvements, and report to management and the public on progress in better servingand satisfying customers.
Program: Public Health Infrastructure
Submitted Date: Jun 21, 2012 | Modified Date: Sep 30, 2025
Primary Toolkit: Accreditation Preparation Toolkit | Secondary Toolkit: N/A
Jurisdiction:
Institution Type: LHD - City, LHD - County,
Keywords: Quality Improvement, Accreditation and Quality Improvement
