Quality Improvement Plans
According to the Public Health Accreditation Board’s (PHAB’s) glossary of terms (2009 edition), a quality improvement plan (QI plan) identifies specific areas of current operational performance for improvement within the agency. An agency's strategic plan, community health improvement plan, and QI plan can and should cross-reference one another, so a quality improvement initiative that is in the QI plan may also be in the Strategic Plan, etc.
According to a paper published by the Public Health Foundation*, a QI plan is "a living document and needs to be revised on a regular basis to reflect accomplishments, lessons learned, and changing organizational priorities. It is not a one-time static document but one that should constantly describe the current state and future state of quality in any local health department."
The Public Health Accreditation Board requires a QI plan as documentation for measure 9.2.1 A of the Standards and Measures version 1.0. Below are examples of QI plans from local health departments across the country. Additional resources are available in NACCHO's QI toolkit.
Quality Improvement Plans (QI Plans)
Examples of QI plans from LHDs include:
PLEASE NOTE: The examples on this page have not been evaluated against PHAB’s definition of a QI plan or any of the related standards and measures. They serve only as examples.
*This paper can be found at PHF’s website by searching QI plan or by clicking here.
QI Plan Templates
NACCHO's Quality Improvement Toolkit contains templates for LHD QI plans developed by health departments and consultants. Click here to log in and see the templates.