Evaluation and Performance Improvement

Tools to Assist You in Quality Improvement and Quality Planning

Training Presentation: Quality Improvement and Quality Planning for CHAs and CHIPs: A presentation by MarMason Consulting about using QI and QP tools to optimize the CHA/CHIP process. Click here to access the presentation slides.

Handout to Assist You in Integrating QI Techniques into the MAPP Process: This handout provides a description of QI tools and techniques that can be used in different phases of the MAPP process. For anyone not using MAPP, this document may still be helpful as the MAPP phases shown are also common steps in completing any CHA and CHIP. It is a quick guide that is to be used in conjunction with the Public Health Memory Jogger and the Public Health Quality Improvement Handbook.

Monitoring and Evaluation Presentations

Training Presentation: Planning for CHIP Monitoring and Evaluation - This webinar describes the relationship between key elements of the CHIP, quality improvement work, and evaluation, discusses strategies for developing and implementation plan based on CHIP goals, objectives, outcome and performance indicators, provides a LHD case example, and more. Watch the free archived recording of this webinar.

Training Presentation: Monitoring, Evaluation and Reporting on CHIP Implementation - This slideset describes CHIP monitoring, evaluation and reporting including monitoring data, reporting systems for CHIP implementation, tracking performance measures, and more.

Evaluation Tools

Subcommittee Process Evaluation Survey: The San Antonio MAPP partnership developed this survey to gather feedback from MAPP committee participants and evaluate the overall MAPP process. Periodically using this survey will help determine the sustainability of the process.

Process Evaluation Question Bank: These evaluation questions can be used for assessing your performance standards or MAPP process. These questions can help to develop an evaluation form to suit your needs.

Community Survey for Measuring Progress: The Northern Kentucky District Health Department created this community survey to measure how well its community was achieving its vision. The model standards are based on the strategic issues identified in the Example Master Health Plan from phase five.

PARTNER Tool: PARTNER (Program to Analyze, Track, and Record Networks to Enhance Relationships) is a tool that allows partners in a public health collaborative to measure and monitor their collaborative activity over time. The tool uses social network analysis to measure the relationships between partners and to demonstrate how resources are exchanged and the levels of trust within the collaborative. The tool includes a survey that is linked to an analysis tool, making it simple for anyone to send out a survey to their partners and analyze the data. The PARTNER tool is free, with various levels of technical support (including analysis, report and presentation preparation, and workshops) available.

W.K. Kellogg Foundation Logic Model Development Guide: This Logic Model Development Guide provides step-by-step guidance on creating and using logic models for program planning, implementation, and evaluation.

MAPP Outcome and Process Evaluation Tips: This PowerPoint includes process evaluation information for each of MAPP's six phases and tips on how to prepare for a MAPP outcome evaluation. The slideshow includes sample process and outcome evaluation questions and additional recommendations.

Gliffy Online Diagram Software: This free online software can help MAPP communities diagram planning, evaluation, and communication materials such as organizational charts, logic models, flowcharts, and business processes.

How to Monitor for Population Health Outcomes: This 52-page article, "How to Monitor for Population Health Outcomes: Guidelines for Developing a Monitoring Framework," was written by Dr. John Wren and published by the New Zealand Ministry of Health in July 2007. It provides guidance on how to develop indicators to monitor progress in achieving population health outcomes.

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