Performance Improvement

Public health performance improvement is positive change in public health capacity, processes, or outcomes through the use of clear and aligned planning, monitoring, and improvement activities. Performance improvement relies on the use of evidence and continuous, formal activities that strengthen public health organizations and systems. It can occur and be measured at the system, organization, program, or employee level. The Performance Improvement team at NACCHO has expertise in the following areas:

NACCHO's Performance Improvement Team helps build the performance improvement capacity of health departments and their partners by providing tailored technical assistance including a wide range of tools, trainings and webinars (archived here), publications, and other resources, as well as opportunities for peer networking and learning.

Our vision is that local health departments are mission-driven, high-performing organizations with cultures of quality that achieve and celebrate excellence.

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Public Health Infrastructure

What is Performance Improvement?

An infographic explaining 7 components of performance improvement

Public Health Infrastructure

What is Performance Improvement?

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Local Health Department and Health Center Services Sharing

A report on LHD and CHC collaboration from the Center for Sharing Public Health Services

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Public Health Infrastructure and Systems

Peter Holtgrave

Senior Director, PHIS

202-507-4234 / pholtgrave@naccho.org

Public Health Infrastructure and Systems

Melissa Mayer

Senior Program Analyst, Performance Improvement

202-507-4243 / mmayer@naccho.org

Public Health Infrastructure and Systems

Andrea Grenadier

Marketing & Communications Specialist

202-888-0229 / agrenadier@naccho.org

Public Health Infrastructure and Systems

Barbara Laymon

Lead Program Analyst, Performance Improvement

202-507-4240 / blaymon@naccho.org

Public Health Infrastructure and Systems

Deya Greer

Senior Program Analyst, Performance Improvement

202-507-4286 / dgreer@naccho.org

Public Health Infrastructure and Systems

Pooja Verma

Lead Program Analyst, Performance Improvement

202-507-4206 / pverma@naccho.org

NACCHO's Performance Improvement team has combined the MAPP Network Update and AccreditNATION to create a single monthly newsletter now known as P.I. Compass! This newsletter will feature resources and events under the performance improvement umbrella, including the areas of accreditation, quality improvement, performance management, CHA/CHIP, and health equity.

Please forward this information to your colleagues and partners, and encourage them to subscribe.

To subscribe, please log-in to your My NACCHO account. If you do not have a “My NACCHO” account you can sign up by clicking here.

  • Once logged on click on “My Subscriptions” in the left navigation menu
  • Check the box for “PI Compass”
  • Click “Save” at the bottom of the page