Performance Improvement

Performance Improvement

Public health performance improvement is positive change in public health capacity, processes, or outcomes through the use of clear and aligned planning, monitoring, and improvement activities. Performance improvement relies on the use of evidence and continuous, formal activities that strengthen public health organizations and systems. It can occur and be measured at the system, organization, program, or employee level. Performance improvement activities are essential to ensure that our work is advancing health equity through the use of data, planning, and partnerships.

Funding Opportunity: Delivering Customized Performance and Systems Improvement Training and Technical Assistance to Local Health Departments


With support from the National Center for State, Tribal, Local and Territorial Public Health Infrastructure and Workforce at the Centers for Disease Control and Prevention (CDC PHIC), the National Association of County and City Health Officials (NACCHO) is pleased to offer an opportunity to deliver customized performance and systems improvement training and technical assistance to local public health departments (LHDs) through statewide or state-level public health associations / organizations.

The Request for Applications (RFA) will be released on Tuesday, October 22, 2024, and all requests must be submitted no later than Tuesday, November 12, 2024, at 5 PM EST. Review the RFP here.

Applicants can request a consultation and guidance session with CDC PHIC and NACCHO to provide input and feedback on proposed ideas and to learn more about the request and the type of support that best fits the applicant and the needs of their target audience.

CDC PHIC and NACCHO will host an informational webinar on Tuesday, October 29, 2024 from 2:00 – 3:00 PM EDT where interested applicants will have the opportunity to learn more about the opportunity, including changes to the request process and timeline, and ask questions. Webinar attendees will also have an opportunity to hear from previous recipients.

Click here to access the application.

Public Health Infrastructure

Mobilizing for Action through Planning and Partnerships

MAPP is a community-driven strategic planning initiative. Find resources like the MAPP Handbook here

Public Health Infrastructure

Mobilizing for Action through Planning and Partnerships

Public Health Infrastructure

QI Roadmap

NACCHO’s QI Roadmap provides guidance on six foundational elements of a QI culture.

Public Health Infrastructure

QI Roadmap

Public Health Infrastructure

Strategic Planning

This section contains information about strategic planning for local health departments.

Public Health Infrastructure

Strategic Planning

The Performance Improvement team at NACCHO has expertise in the following areas. Click on any of the links below to find our tools, resources, and current and past projects in each of these areas.

Public Health Infrastructure

Performance Management

The ongoing process of measuring, monitoring, and reporting of progress toward strategic organization, division, and program goals and objectives.

Public Health Infrastructure

Performance Management

Public Health Infrastructure

Healthy People 2030

Learn about NACCHO's work with Healthy People 2020 and the roll-out of Healthy People 2030, and find social determinants of health resources

Public Health Infrastructure

Healthy People 2030

Public Health Infrastructure

Strategic Planning

This section contains information about strategic planning for local health departments.

Public Health Infrastructure

Strategic Planning

Public Health Infrastructure

Public Health Finance

Learn more about PHUND$ and public health finance.

Public Health Infrastructure

Public Health Finance

Public Health Infrastructure

Community Health Assessment and Improvement Planning

Learn more about assessing your community's health and making a plan to improve it systematically

Public Health Infrastructure

Community Health Assessment and Improvement Planning

Public Health Infrastructure

Learn About Public Health Accreditation

To successfully achieve accreditation, it is important for leadership to understand the requirements

Public Health Infrastructure

Learn About Public Health Accreditation

Performance Improvement Success Stories

Read our Performance Improvement success stories from Columbus Public Health and Salt Lake City Public Health, where rigorous quality improvement (QI) led to enhanced teamwork and effective fiscal management.

I Stock 639307498

Learn More

Performance Improvement Success Stories

Columbus and Salt Lake City Public Health Find Strength in Teamwork, Effective Fiscal Management

Learn More

Performance Improvement Success Stories

View Now

Salt Lake County Performance Improvement Success Story

Performance Improvement success stories from Salt Lake City Public Health.

View Now

Salt Lake County Performance Improvement Success Story

View Now

Columbus Public Health Success Story

Performance Improvement success stories from Columbus Public Health.

View Now

Columbus Public Health Success Story

Addressing Social Determinants of Health: Stories from the Field

NACCHO's Stories from the Field highlights local health department successes, challenges, and innovations. Public health is evolving to take a more holistic approach to population health by focusing on the social determinants of health (SDOH)—the conditions in which people are born, live, work, and age, and which are shaped by the distribution of money, power, and resources. In 2019, NACCHO added Healthy People 2020 SDOH tags, according to the specific SDOH areas addressed through the initiatives, to the Stories from the Field. It is now possible for communities to see how SDOH are being addressed at the local level to ameliorate a broad range of health concerns.

Performance Improvement Publications

NACCHO’s Performance Improvement team makes it a priority to monitor and contribute to the latest public health performance improvement research and editorials in the field. These publications, authored by NACCHO staff or related to NACCHO PI programs, are geared toward public health practitioners offering peer reviewed research, the latest trends, and various field perspectives on the latest performance improvement happenings at the local, state, and national levels.

I Stock 1133785671
  • Performance Improvement Research & Reports

New Report: Summary of LHD Planning Documents: Best...

NACCHO releases new report, “Summary of LHD Planning Documents: Best Practices...

Aug 30, 2024 | Andrea Grenadier

New Report: Summary of LHD Planning Documents: Best...

Public Health Infrastructure

Performance Improvement Literature

Public Health performance improvement-related publications and literature

Public Health Infrastructure

Performance Improvement Literature

Technical Assistance

The NACCHO PI team has a wide range of expertise and extensive experience with providing PI related technical assistance (TA) to LHDs.

Please email[email protected]for TA requests and questions.

Subscribe to the PI Compass Newsletter

To get the latest information on public health performance improvement tools, resources, best/promising practices, and funding opportunities, sign-up to receive NACCHO’s PI Compass e-newsletter. Each issue features resources and events under the performance improvement umbrella, including accreditation, quality improvement, performance management, CHA/CHIP, and health equity.

Please forward this information to your colleagues and partners, and encourage them to subscribe. To subscribe, please log-in to your My NACCHO account. If you do not have a “My NACCHO” account you can sign up by clicking here.

  • Once logged on click on “My Subscriptions” in the left navigation menu
  • Check the box for “PI Compass”
  • Click “Save” at the bottom of the page

For more information about our Performance Improvement team, you can use the form above or email [email protected].

Contact Us

Public Health Infrastructure and Systems

Ashley Edmiston

Director, Workforce Development

JavaScript is required to reveal this message. / Email

Public Health Infrastructure and Systems

Anna Clayton

Senior Program Analyst

JavaScript is required to reveal this message. / Email

Public Health Infrastructure and Systems

Bianca Lawrence

Senior Program Analyst, PHIS

JavaScript is required to reveal this message. / Email

Public Health Infrastructure and Systems

Asia Island

Program Analyst, Assessment

JavaScript is required to reveal this message. / Email

Public Health Infrastructure and Systems

Jada Johnson

Programs Analyst, PHIS

JavaScript is required to reveal this message. / Email

Back to Top