Administrative Guidelines for Text Messaging Clients and Other Individuals

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Author: Multnomah County Health Department

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Administrative Guidelines for Text Messaging Clients and Other...

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Text messaging can be an effective method for contacting individuals that are difficult to reach, and is particularly applicable when an individual is not responding to other methods of communication, such as phone calls and letters. The Multnomah County Health Department developed these administrative guidelines for text messaging clients and other individuals. The guidelines include a general policy statement about text messaging, a list of procedures for doing so, and examples of text messages to initiate communication with clients and respond to client text messages.

Program: Community Health

Submitted Date: May 18, 2012 | Modified Date: Sep 30, 2025

Primary Toolkit: HIV/STI Toolkit | Secondary Toolkit: N/A

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Institution Type: LHD - County,

Keywords: Infectious Disease, HIV, STI, and Viral Hepatitis, Communications

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