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This 3-page case example describes how the Kanawha-Charleston Health Department in West Virginia used the Operational Definition in its strategic planning process, and includes outcomes and lessons...
Dec 18, 2007
This 1-page rapid cycle quality improvement (QI) project proposal form poses questions about: the program being propose and its priority level; departmental implications; goal statements and...
Jul 19, 2007
The Public Health Foundation compiled this list of selected literature on performance management for the Turning Point Performance Management Collaborative. The majority of books and reports focus on...
Jul 05, 2007
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