Full-Time Equivalents (FTEs): 70
Population Served: 50,000
QI Techniques: Prioritization Matrices, Fishbone Diagram, Process Mapping
Project Overview: Franklin County Health Department (FCHD) serves Kentucky’s capital, Frankfort, and its surrounding urban, suburban and rural areas. FCHD was a beta test site for the Public Health Accreditation Board’s (PHAB’s) voluntary national accreditation program in 2010. As part of the beta test process, sites completed a QI project to address an area identified through their self-assessment. FCHD’s goal was to streamline repair request process to ensure clean, safe, accessible and secure facilities.
Franklin County Health Department QI Project Final Report
Franklin County Health Department Storyboard
Franklin County Health Department Appendices