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This is an excellent resource for those LHDs with more advanced-level experience with quality improvement (QI) that are ready to infuse a culture of QI within the agency. The Central Michigan District Health Department (CMDHD) used QI techniques, such as a Fishbone Diagram, in order to spur several new initiatives. In addition to implementing an agency-wide QI plan, CMDHD developed: a process to accurately account for family planning supplies that are received in clinics and dispensed to clients; a process to increase the adherence of taking prescribed HIV medications by HIV+ individuals enrolled in CMDHD's HIV Continuum of Care Program; and a process to annually review critical food violation rates and how they can be reduced.

Program: Public Health Infrastructure

Submitted Date: Apr 28, 2009 | Modified Date: Sep 30, 2025

Primary Toolkit: Quality Improvement Toolkit | Secondary Toolkit: Quality Improvement Toolkit

Jurisdiction:

Institution Type: LHD - County,

Keywords: Accreditation and Quality Improvement

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