QI Example: Genesee County Health Department Storyboard

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Author: Genesee County Health Department

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Genesee County Health Department Storyboard 1 id1897

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This storyboard provides a one-page summary of how the Genesee County Health Department used the Plan-Do-Check-Act approach to implement a quality improvement (QI) project aimed at increasing the number of staff development trainings documented in a central training database. For those ready to apply quality improvement (QI) to agency functions, this resource provides an excellent illustration of several QI tools and techniques including 5 Whys, Forced Field Analysis, Pareto Chart, Process Mapping, flow chart, and data chart.

Program: Public Health Infrastructure

Submitted Date: Jan 29, 2010 | Modified Date: Sep 30, 2025

Primary Toolkit: Quality Improvement Toolkit | Secondary Toolkit: Quality Improvement Toolkit

Jurisdiction:

Institution Type: LHD - County,

Keywords: Accreditation and Quality Improvement

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