Accreditation & Quality Improvement Webinars

NACCHO’s Quality Improvement (QI) and Accreditation Preparation Webinar Series provides periodic webinars as part of NACCHO's continued commitment to QI and preparing local health departments (LHDs) for national accreditation. This webinar series is funded by the Robert Wood Johnson Foundation and the Centers for Disease Control and Prevention.

NACCHO has compiled a flyer describing the webinars and an FAQ document which answers questions that come up frequently during this webinar series.

If you would like to hear about webinars ahead of time, sign up to receive accreditNATION, NACCHO's periodic e-newsletter focusing on accreditation and quality improvement.

All webinars are archived online for free viewing!

Date	Webinar Topic	Information	Resources Mentioned in Webinar
11/14/11	The Nuts & Bolts of Preparing for PHAB Accreditation: How to Do It and How NACCHO Can Help	This webinar will feature representatives from three local health departments currently applying or preparing for PHAB accreditation. The health directors or accreditation coordinators from these agencies will provide answers to some crucial questions for health departments to consider including how to engage staff, how to select an accreditation team, how to choose appropriate documentation, and more. This webinar will be in a round-robin format where participants answer questions from a moderator. Watch the free archived recording of this webinar, view the slides, and read answers to the participants' questions.	Local governing entity resources Staff engagement resources Prerequisite resources Documentation resources QI resources
7/7/11	What's New with Accreditation? Part One	PHAB’s national voluntary accreditation program for state, local, territorial, and tribal health departments will launch this fall. Materials for the launch, including version 1.0 of the standards and measures, the fee schedule, and application instructions, are now available. Kaye Bender, president and CEO of PHAB, shares information about PHAB and these documents in this program. Watch the free archived recording of this webinar, view the slides, and read answers to the webinar participants' questions.	For resources referenced by PHAB, visit www.phaboard.org NACCHO Resources: Accreditation Coordinator Duties Organizational Self Assessment Guide Accreditation 101 Presentation for staff Accreditation 101 Presentation for boards
5/26/11	Making the Best of a Bad Situation: One LHD's Restructuring for Sustainability and Accreditation	This webinar featured Paul Kuehnert, executive director of the Kane County Health Department in Illinois. Kuehnert used the PHAB draft standards for a local health department as a framework to guide the redesign and reorganization of his agency after a significant reduction in funding and workforce. Kuehnert described his strategy and the new organizational structure of his agency, which is set up around the ten essential services of public health and the PHAB standards. Watch the free archived recording of this webinar, view the slides, and read answers to some of the popular questions.	KCHD QI Plan KCHD QI Charter KCHD Health Data and Quality Coordinator Job Description
5/5/11	The Road to Accreditation: Using QI to Achieve Standards	This 90-minute program featured the stories of two LHDs who have prepared for accreditation using QI processes. Keith Reed, administrative director of the Comanche County Health Department in Oklahoma, and Judy Mattingly, accreditation coordinator of the Franklin County Health Department in Kentucky, described their QI initiatives that resulted in improved community engagement in the community health assessment and improvement planning process and an improved internal repair request process, respectively. Watch the free archived recording of this webinar, view the slides, and read answers to some of the popular questions.	FCHD QI Plan FCHD Beta Test QI Project Story Board CCHD Beta Test QI Project Story Board From the Public Health Foundation: Public Health Memory Jogger
2/16/11	Building a QI Culture at a Local Health Department	In this 90-minute webinar, the Sedgwick County Health Department, KS described its efforts to build a QI culture within the agency. The department's health director, community health assessment director, and community health analyst explained their roles and provided insight into QI plans, challenges, and successes. Watch the free archived recording of this webinar, view the slides, and read answers to some of the popular questions.	SCHD QI Plan SCHD QI Policy From the Public Health Foundation: Developing a Health Department QI Plan Sedgwick County Storyboards
11/02/10	The Cat's Out of the Bag: PHAB Beta Test Sites Share their Stories	In this 90-minute webinar, two health departments involved in PHAB's beta test for national accreditation revealed information about the process for participants. Norton County, KS, a small local health department, and the Iowa Department of Public Health provided insight into PHAB's assessment, site visits, and processes. The speakers gave tips to interested LHDs about organizing documentation, providing the right amount of information, and using quality improvement. Watch the free archived recording of this webinar and read answers to some of the popular questions.	The resources from this webinar are out of date because PHAB has released the Standards and Measures version 1.0. View the Beta Test QI Efforts website
12/14/10	QI Presentations	Local health departments participating in Public Health Accreditation Board's (PHAB) beta test worked with NACCHO to identify areas for improvement based on their PHAB self-assessment and implement QI processes. The following webinars were presented to the 19 local beta test sites as technical assistance for their QI efforts. Watch the free archived recordings of these sessions below: From Better to Best: Finalizing Your Aim Statement Measuring a Difference: Evaluation versus QI Collecting and Using Data to Measure Improvement Using storyboards to demonstrate your QI processes Moving Beyond Plan: A Refresher on Do, Check, Act Beta Test Closing Webinar: Elevator Speeches by the Beta Test Sites	Beta Test QI Efforts Storyboard template
05/25/10	ABCs of PDCA	During this 90-minute webinar, Jack Moran from the Public Health Foundation provides a foundation for QI efforts in LHDs. This presentation covers the importance of team building and communication plans in the context of QI and expands on each phase of the Plan-Do-Check-Act (PDCA) cycle. Watch the free archived recording of this webinar.	ABC's of PDCA Guide Storyboard Template Public Health Memory Jogger Public Health QI Handbook
11/17/09	CHAs, CHIPs, and Strategic Plans, Oh My! The Prerequisites for National Accreditation	This 90-minute webinar provides a discussion on key elements of the PHAB's eligibility determination process, including the submission of community health assessments (CHAs), community health improvement plans (CHIPs), and strategic plans. Watch the free archived recording of this webinar.	SRHD Strategic Plan Executive Summary Northern Kentucky Independent Health District CHIP
08/07/09	Accreditation: The 4-1-1 on What LHDs Need to Know	This 90-minute webinar provides a detailed overview of the most current PHAB national accreditation standards, measures, and documentation guidance for LHDs. Watch the free archived recording of this webinar.	The resources from this webinar are out of date because PHAB has released the Standards and Measures version 1.0. Visit www.phaboard.org for updated information about accreditation.
06/25/09	Learning from Leaders: A Local Health Department Prepares for Accreditation	This 60-minute webinar chronicles the Tulsa City-County Health Department’s (THD) experience following the steps of Missouri’s state accreditation program as a means to prepare for national accreditation. The webinar articulates what the process entails, the importance of QI and leadership, and successes and challenges of THD’s effort. Watch the free archived recording of this webinar.	Accreditation 101 Presentation for staff Accreditation 101 Presentation for boards Lessons from Locals Preparing for Accreditation (Story from the Field)
04/17/09	LHD Trailblazers: Building on Assessments for QI	This webinar showcased QI initiatives from LHDs in Wisconsin and Ohio. These states used the results of a self-assessment to initiate QI and to prepare for accreditation as part of statewide performance improvement. Watch the free archived recording of this webinar.	It's OK to be a Zero: Polk County's Experience with Self Assessment (Story from the Field)
12/02/08	QI in Action! Stories from Local Health Departments	This 90-minute webinar illustrates the real life application of QI processes from the perspective of three LHDs in Oklahoma, New Hampshire, and Ohio. It provides an overview of NACCHO’s Accreditation Preparation & QI Demonstration Sites Project, and information to assist LHDs in discerning which QI tools would be most beneficial to their agency’s needs. Watch the free archived recording of this webinar.	Accreditation Preparation and Quality Improvement Demonstration Sites website

Please contact Pooja Verma at pverma@naccho.org or 202-507-4206 with any questions.