Retail Program Standards Mentorship Program

Funded through a five-year cooperative agreement between NACCHO and the U.S. Food and Drug Administration (FDA), this program has connected retail food regulatory program practitioners who are experienced in the Retail Program Standards with those who are newly enrolled and looking for assistance, resources, and recommendations for achieving a specific standard. Eligible participants included food regulatory programs operating at the state, local, tribal, and territorial level.

Watch this brief video about the value of the NACCHO Mentorship Program:

NEHA-FDA Retail Flexible Funding Model Grant Program Partnering with NACCHO for Mentorship Program

The National Environmental Health Association recently announced their partnership with NACCHO to continue the Voluntary National Retail Food Regulatory Program Standards (Retail Program Standards) Mentorship Program that NACCHO has overseen since 2012.

Applications for the program are now CLOSED. Visit for more information. For additional inquiries, contact the NEHA-FDA RFFM Grant Program Support Team via email at or toll-free at (833) 575-2404.

Browse resources about NACCHO's Retail Program Standards Mentorship Program and about the Retail Program Standards themselves.

From 2018-2019, NACCHO published a monthly blog series highlighting the experiences, challenges, and successes of jurisdictions that have worked toward each standard:

Self-Assessment, featuring Chatham County Health Department (NC) and Marlborough Health Department (MA)

Standard 1, featuring Hoke County Health Department (NC) and Health Department of Northwest Michigan (MI)

Standard 2, featuring New River Health District (VA) and Cheyenne-Laramie County Health Department (WY)

Standard 3, featuring Marion County Health Department (IN)

Standard 4, featuring Angelina County and Cities Health District (TX) and Rappahannock-Rapidan Health District (VA)

Standard 5, featuring Fairfax County Health Department (VA)

Standard 6, featuring Jersey County Health Department (IL)

Standard 7, featuring Lake County General Health District (OH)

Standard 8, featuring Vineland Health Department (NJ)

Standard 9, featuring Division of Environmental Health and Safety, Wake County (NC) and Summit County Public Health (CO)

Bonus Post: In September, 2018, Gwinnett, Newton and Rockdale (GNR) County Health Departments in Georgia joined only four other jurisdictions nationwide to meet all nine of the Retail Program Standards. Read a blog post about their experience.

During this webinar, presenters from the Food and Drug Administration (FDA) and Southern Nevada Health District, Nevada discussed the purpose of the database and how the database assists jurisdictions in meeting Standard 9 of the FDA Voluntary National Retail Food Regulatory Program Standards. In addition, presenters discussed the database’s functions and provide an example of how a local retail food regulatory program has utilized the database for their retail risk factor study.

Michael Nordos
Regional Retail Food Specialist
Food and Drug Administration

Christine Sylvis
Environmental Health Supervisor
Southern Nevada Health District, NV

Webinar PowerPoint Slides

During this session, two local health departments that participated in NACCHO's mentorship program shared lessons learned, successful strategies, and tactics on how to get started with the FDA Retail Program Standards.

During this webinar, presenters from local jurisdictions that have met all nine of the Retail Program Standards discussed how they met all the standards, sustained momentum in working on the standards, and the benefits of meeting standards. They also discussed the benefits of conducting a risk factor study.

Watch the recording.

View the slides.

Additional Resources:

This session focused on the Retail Program Standards 3 (Inspection Program Based on HACCP Principles) and 6 (Compliance and Enforcement). The session began with an overview of Standards 3 and 6 and resources that are available to assist jurisdictions in meeting the Standards. Presenters from local jurisdictions described the relationship between the two standards, how they have worked to conform to the Standard requirements, and shared tips and resources they have learned from the process.

Webinar Materials:

Standard 6 Resources:

During this session, two local health departments experienced with Standard 4 and FDA Staff shared their experiences, tips, and challenges on Standard 4. Participants had the opportunity to ask questions during a Q & A session.

During this session, the Fairfax County Health Department in Virginia described their efforts to help retail food establishments improve compliance with the employee health requirements in the FDA Food Code. The presentation highlighted how the health department used compliance data to develop and implement an intervention strategy to improve compliance, overcome challenges, and to respond to the results they have seen so far.

Upon completion of this webinar session participants will be able to:

  • Explain the purpose and objectives for conducting a retail food risk factor study
  • Discuss how conducting a retail food risk factor study can benefit a jurisdiction’s retail food protection program
  • Summarize the Standard 9 Program Assessment criteria for conducting a retail food risk factor study

Presentation PDF Part I
Presentation PDF Part II
Presentation PDF Part III

Additional Materials
FDA Retail Food Risk Factor Study Protocol
Draft Standard 9 - January 2017
Updated Restaurant Data Collection Form for FoodSHIELD

This session focused on the mechanics of actually conducting a study based on the experiences of two very different jurisdictions. What did they have to plan and decide before starting the field data collection part of the study? This discussion will hopefully help jurisdictions in designing and conducting a risk factor study. Every jurisdiction has different needs and different levels of resources to conduct a study. There is no one set way to conduct a study. Jurisdictions must make the best choices based on the resources and limitations within their programs.

Webinar Materials:
Question and Answer Document
Webinar Slide Deck

The Conference for Food Protection (CFP) is a non-profit organization created to provide a formal process whereby members of industry, regulatory, academia, consumer and professional organizations are afforded equal input in the development and/or modification of Food Safety Guidance. Such guidance is incorporated into food safety laws and regulations at all levels of government throughout the United States. During this session, CFP Council and Committee members and the Food and Drug Administration provided an overview of the CFP, discussed about the Issues submission process, types of Issues submitted, how Issues connect with the Food Code and the Voluntary National Retail Food Regulatory Program Standards (Retail Program Standards), and how to become involved. Participants had the opportunity to ask questions during the Questions and Answers portion at the end of the session.

Webinar Materials:
Presentation slides
Webinar Recording
Chat Transcript

More food safety sharing sessions are available at the NACCHO Food Safety/Defense Webpage.

Below are FDA Retail Program Standards example policies and forms.

For more examples and to share documents, email to join the Retail Food Program Resources Center workgroup on FoodSHIELD.

Click on a state below to view NACCHO Mentorship Program participant information in that state. (Note*: after clicking on the state, scroll down to find the link to view the information.)

Currently, the map is limited to a select number of states and territories. To view Saipan, Northern Mariana Islands' mentorship profile, click here.

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Environmental Health Program

Chelsea Gridley-Smith

Director of Environmental Health

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Environmental Health Program

Nicholas Adams

Senior Program Analyst, Environmental Health

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